Important note: One World Bank does not participate in any type of lottery gaming. If you are receiving those emails please disregard them. For more question contact us

Online Banking Protection

  • Customers are advised to never give out confidential information or passwords.
  • Do not replying to unknown emails (Phising) or by going to a website through a link included in an email.
  • Protect your computer with Anti-virus, Anti-Malware, and firewall. Always update the computer or device with security patches.
  • Review your account statement when they arrive and report discrepancies to One World Bank.
  • Be careful where you connect your laptop or mobile devices.
  • Never dispose of a Computer/hard drive without thoroughly cleaning it to remove all persona information.
  • Be cautious of anyone calling you to ask for bank account or personal information over the phone.
  • Be careful of ransomwares.

Business Online Banking Protection

  • Protect yourself from corporate account Takeover (CATO) A type of business identity theft where cyber thieves gain control of business’ bank account.
  • Develop a security plan (Protect the business computer using Online Banking)
  •  Protect your online environment 
  • Create a financially secure environment 
  • Partner with One World Bank to prevent unauthorized transactions
  • Pay attention to suspicious activity and react quickly
  • Understand your responsibilities and liabilities. (The account agreement with One World Bank will detail what commercially reasonable security measures are required in your business.)
  • Educate all employees about cybercrime so they understand that an infected computer can lead to an account takeover.

Mobile Banking Protection

  • Research any application (app) before downloading it. 
  • One World Bank will never ask for your password under any circumstances.
  • Please use strong passwords that are not easily guessable. 
  • Delete text messages from One World Bank on your mobile device, especially if they contain sensitive information.
  • If you change your mobile number, immediately contact One World Bank to change the details of your mobile banking profile.
  • When possible, install mobile security software on your mobile phone, similar to the Anti-virus software you have on your laptop or desktop computers.
  • Be alert to changes in your mobile phone performance. If your mobile phone starts performing differently, it could be a sign that malicious code is present on your phone.
  • It is good practice to change your mobile banking password regularly.
  • Do not lend others your phone with the mobile banking function opened as this will prevent infringement and deter from spying on your personal information. 
  • Do not modify (jailbreak) your mobile phone. It will make your mobile phone susceptible to an infection from a virus, Trojan, or malware.
  • Be careful about where and how you conduct transactions. Don’t use your device in an unsecured Wi-Fi network or in a public place.
  • Password protect your mobile device and lock your device when it’s not in use.
  • Use the electronic account alerts to send to your email or mobile device on account activity. Track your account activities.
  • A benefit to using mobile banking is that it can actually help deter some fraud because it gives a customer an easy way to check their accounts on a regular basis and notify One World Bank quickly if they see suspicious activity.

Report Fraud

If you believe you are a victim of fraud or need to report a suspicious email that uses One World Bank’s name, please forward it to us immediately at: If you receive a suspicious phone call that uses One World Bank’s name, please contact the bank at (972) 243-7775.

Fraud Prevention

  1. Add yourself to the national Do-Not-Call registry at or call 1-888-382-1222.
  2. Opt out of receiving pre-approved credit offers by calling 1-888-5-OPT-OUT and remove your name from direct mail lists by visiting
  3. Check out the FBI’s list of common fraud schemes.
  4. Learn more about online fraud schemes and how to protect yourself at Stay Safe Online.
  5. Learn more about identity theft by visiting the Federal Trade Commission (FTC) site.

Or call 1-888-972-0715

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